Customer Care
Thornridge stands behind every home it builds. This is not just an empty marketing statement - it is a promise. In an industry where trust and confidence are the fundamental tenets between builder and purchaser, Customer Service forms the basis of this vital relationship.
Thornridge Homes takes seriously its commitment to ensure that its purchasers are completely satisfied with every aspect of the building process. To this end, the company has assembled a team of after care service people who have been specifically trained to solve the type of problems that sometimes arise. No home is completed until the buyer is satisfied.
That is the Thornridge motto.
Purchasers can have complete confidence knowing that their ultimate satisfaction is key to the company they've chosen to build their new home. Everything at Thornridge Homes is geared to the single purpose of building quality homes and ensuring that their purchasers are happy.
The company's dedication to customer service is one of the reasons why it's been in business for over 50 years.
Purchasers of Thornridge Homes are protected by Tarion - the Ontario regulator of the new home building industry. They are responsible for licensings condominium and new home builders in Ontario as well as ensure that all owners are provided by with the new home warranty coverage that they are lawfully entitled.
For any warranty claims, please see the following forms:
30 Day Form | 1 Year Form | 2 Year Form
Tarion Online Warranty Management | Tarion Homeowner Information Package